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ScholarOne - On time online? Effects of lateness on satisfaction in virtual student meetings
  • Ramon Rimpler,
  • Margarete Boos,
  • Marie Ritter
Ramon Rimpler
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Margarete Boos
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Marie Ritter
Technische Universitat Braunschweig

Corresponding Author:[email protected]

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Abstract

Since the COVID-19 pandemic, student online meetings have become increas-ingly common. This study investigates whether previously found negative effects of meeting lateness on meeting satisfactions can be found in the context of virtual student meetings. In an online study, students from Germany and Italy (N = 279) rated their last meeting experience. We investigate the prevalence of delays in student online meetings and their relationship with participants’ process and outcome satisfaction. About 26 % of virtual student meetings were delayed. Satisfaction with the process and output was sig-nificantly lower in late (vs. on-time) meetings. No differences between countries were found.
24 Apr 2023Submitted to Advance
15 Mar 2024Published in Advance