ScholarOne - On time online? Effects of lateness on satisfaction in
virtual student meetings
Abstract
Since the COVID-19 pandemic, student online meetings have become
increas-ingly common. This study investigates whether previously found
negative effects of meeting lateness on meeting satisfactions can be
found in the context of virtual student meetings. In an online study,
students from Germany and Italy (N = 279) rated their last meeting
experience. We investigate the prevalence of delays in student online
meetings and their relationship with participants’ process and outcome
satisfaction. About 26 % of virtual student meetings were delayed.
Satisfaction with the process and output was sig-nificantly lower in
late (vs. on-time) meetings. No differences between countries were
found.