1.2.2 Investigation method
Before investigation, the researchers contacted the hospital’s pharmacy department on the phone to obtain permission and support. The designed questionnaire was imported into the Sojump Technology Network platform, and the link of the questionnaire was sent to the head of pharmacy department of the hospitals participating in the study by WeChat and they would then forwarded it to the pharmacist to fill in anonymously. Before the investigation, the respondent’s permission should be obtained and the purpose of the investigation should be explained to them. The investigation should be anonymous and be not connected to the performance appraisal of the department. The logical errors, duplicates, missing items, important information filled incorrectly and other unreasonable data would be deleted.