R10 ”So you are just focusing on it, so that the time at the doctor can also be used more effectively.” ”Plus that you already have an idea of the possible treatment, plus that you may be less nervous about the consult with the GP because you have already been processing what you probably have.”
Respondents perceived the tool as helpful and user-friendly in helping them diagnose and make a decision towards the action they needed to take.
R1 “That you are just being led precisely towards the diagnosis and the extra tips and background information given, I find it very convenient. All that information in one place, so you don’t have to search different sites. And that you are able to …eh… sort of self-diagnose but that it is based on the GP so that it would be reliable.