Conclusion
In this study, we examined the efficiency of tele-consultations between clinical coders around the country. The consultation was done based on the social network about the COVID-19 coding problems. 80% of problems were answered in less than 60 minutes and 87% of coders found at least one certain answer for their questions. Based on the viewpoints of participants, tele-consultation using a social network platform reduced the time of COVID-19 coding and effectively handled coders’ problems. Also, new coders who work in distant locations can use the experience of professional coders. It can also improve the quality of coding. These results can be used for future policy making.