Technological readiness is a general dimension indicating
attitudes towards technology and smart devices, while fearmeasures the degree of technophobia. Positive attitude refers to
the extent to which an individual is open to technological innovation
and e-health in general [50].
We constructed the willingness to try variable to express the
extent to which the individual considers it feasible to try the service
if telediagnostics is available, while intention to use indicates the
extent to which the individual considers it feasible to switch
completely to telediagnostics.
Individual benefits and social benefits were used to
measure how much individual- and social benefit the respondent expects
to receive from e-health services. Satisfaction is the subjective
evaluation of the services by those who have already used e-health
services, and COVID-19 anxiety expresses the extent to which
e-health reduces an individual’s fear of infection or spread of disease.
The variables also include the dummy variable usage of e-health,which measures the awareness of e-health (based on the question ”Have
you ever used e-health services?”) with an output of 0/1 (no/yes)).
The following hypotheses are formulated based on the constructs
presented in Table 3: