Data analysis procedure 
The data collected was cleared and checked for its completeness, consistency, and accuracy before analysis then it was coded, entered, and processed using SPSS version 25. It was analyzed using descriptive statistics  the results of the finding was described using narrating, tables, graphs, and charts The patient’s satisfaction via a 5-point Likert scale was dichotomized into satisfied and dissatisfied groups based on a demarcation threshold formula
: \(\frac{total\ higest\ score-total\ lowest\ score}{2}\)+total lowest scores (30).