Materials and Methods

Researchers created the study with the online surveying software Qualtrics using 32 questions. We posted the survey in two professional Facebook groups, Zookeeper to Zookeeper and Public Aquarium Aquarists, on the subreddit r/Zookeeping and sent the survey to three professional zookeeper organizations. The survey was open for data collection for one month. After the closing date, we removed unfinished surveys from the study sample.
All subjects participated voluntarily and provided informed electronic consent to participate in this study. The procedures were reviewed and found to adhere to the principles for the ethical conduct of research as described in the Belmont Report and Declaration of Helsinki. The research plan was reviewed and approved by the Miami Research Ethics and Integrity Office (protocol ID: 04300e).
In the first section, participants were asked about their general work history to gather information about what area of the facility they worked in, the number of hours per week they spent working, and their annual household income. The first section also collected the participant’s demographic information, including their gender, age, race and ethnicity, disability status, and sexual orientation. We designed the choices in the demographic section based on current research on demographic data collection \cite{h2015}. Previous studies separated race and ethnicity into separate demographic categories. However, research from Gonzalez Barrera & Lopez (2015) suggests that combining these into one question without using the terms “race” or “ethnicity” can provide more accurate results.  
The next section of the survey asked participants about symptoms previously associated with burnout. This section asked respondents to rate how frequently they experience different scenarios while working at a zoo or aquarium. These statements were created based on research about the factors that lead to burnout and the symptoms described by the World Health Organization.
The third section asked participants five questions about their experiences with harassment or discrimination at work. The participants could respond to these questions with “Yes,” “No,” or “No, but I’ve witnessed it happening to coworkers.” The last section of the survey provided participants with a definition of burnout from the World Health Organization and asked two yes or no questions, displayed in Table 1.