Methods
The Emergency clinic online booking calendar was accessed and all
bookings reviewed over a 5 week period from 23rd March
to 24th April. Presenting complaint and patient
history were obtained from the booking system and further demographic
information was obtained from the hospital’s electronic record system.
Where possible, outcomes were obtained either from letters or the
electronic records system. However, due to COVID-19 and pressures on the
audit department, patient records contained exclusively in the paper
case notes could not be retrieved. Data analysis was carried out in
Microsoft excel and figures were also produced in Excel.