Methods

The Emergency clinic online booking calendar was accessed and all bookings reviewed over a 5 week period from 23rd March to 24th April. Presenting complaint and patient history were obtained from the booking system and further demographic information was obtained from the hospital’s electronic record system. Where possible, outcomes were obtained either from letters or the electronic records system. However, due to COVID-19 and pressures on the audit department, patient records contained exclusively in the paper case notes could not be retrieved. Data analysis was carried out in Microsoft excel and figures were also produced in Excel.