Conclusion
The findings of this research will help decision makers and the public agency communicators better understand and establish effective coping techniques for the dynamic information and processing cycle triggered by infectious disease outbreaks. Communication of infectious diseases is a form of risk communication important for public health and safety (Toppenberg-Pejcic et al., 2019). The problem of infectious disease communication mainly from the precise route to infection, treatment and recovery in the initial stage (Lin, McCloud, Bigman, & Viswanath, 2017).